We collect information you provide directly to us and information generated through your use of our website and services.

Personal information you give us:

• Full name, email address, phone number, and postal address
• Travel preferences, tour selections, and seat preferences
• Government-issued ID details (when required for booking verification)
• Payment details (processed securely; we do not store card numbers)
• Messages and enquiries submitted through our contact form or WhatsApp

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies (see Section 5)

We use the information collected for the following purposes:

• Processing tour bookings, seat allocations, and issuing tickets
• Sending booking confirmations, itineraries, and trip reminders via email or WhatsApp
• Processing payments and preventing fraud
• Responding to your enquiries and providing customer support
• Improving our website experience and tour offerings
• Sending promotional offers and travel updates (you can opt out at any time)
• Complying with legal obligations

We may share your information with trusted partners only to the extent necessary to deliver our services:

• Hotel & accommodation partners — to confirm reservations in your name
• Transport providers — bus operators, airlines, or car rental services used in your itinerary
• Payment processors — to complete secure transactions
• Government authorities — when required by law or for pilgrimage-related documentation (e.g., Char Dham Yatra permits)

All third parties we work with are contractually required to handle your data securely and only for the stated purpose.

Payments made through our website are processed by PCI-DSS compliant payment gateways. We do not store your credit/debit card numbers or CVV details on our servers. All payment data is encrypted in transit using industry-standard SSL technology.

Transaction records such as booking amounts, dates, and reference numbers are retained for accounting and dispute resolution purposes.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function (e.g., session management, login)
• Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies — to show you relevant tour offers on other platforms

You can manage or disable cookies through your browser settings. Disabling essential cookies may affect your ability to complete a booking.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are typically retained for 7 years for accounting and tax compliance. You may request deletion of your data at any time (see Section 7).

You have the following rights over your personal data:

• Access — request a copy of the data we hold about you
• Correction — ask us to update inaccurate information
• Deletion — request erasure of your data (subject to legal retention obligations)
• Opt-out — unsubscribe from marketing communications at any time
• Portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at the details in Section 12.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or alteration. These include SSL encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to external websites (e.g., hotel partners, attraction pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our services after any changes constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

amittour84@gmail.com
+91 98252 12564

Amit Tour & Travels
6, Vraj Complex, Parivar Char Rasta, Waghodia Road, Vadodara – 390025, Gujarat, India.